Marcia Hill, Sales Coordinator

Marcia processes all incoming orders from customers and has worked at The Gray Center for over 5 years now.  She is happily married and has 3 beautiful daughters that still keep her very busy (even though they are growing up very quickly on her and her husband!).  She LOVES to stamp and be creative, read, bake, and of course work at The Gray Center!

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Laurel Falvo, Executive Director

Laurel is married to Steve Falvo, and is Mom to two teenage boys, and one elementary-aged daughter. She loves using her time and abilities to work with parents, teachers, young adults, and children, to get to know them better, and to help them interact more effectively with each other.

As the Executive Director of The Gray Center, Laurel is in charge of overseeing our staffing, publicity, fundraising, and program and project development. She has helped to publish or produce all of our Gray Center publications, and has been instrumental in designing and maintaining our web site. She also enjoys presenting at area conferences or for staff trainings for various schools and other organizations, and provides coaching and consulting services for The Gray Center. She is a co-facilitator of our Lakeshore Young Adult Network.

In her spare time, Laurel enjoys sailing and hiking with her family, quiet evenings at home, writing, reading, and staying connected with friends.

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Steve Falvo, Resource Coordinator and Young Adult Network Facilitator

Steve is employed part-time with Visual Inspection Services (VIS)  in Cranberry Township, Pennsylvania, doing vibration analysis for steel plants. He also works with his wife, Laurel Falvo, to produce new resources for the Gray Center. He frequently helps ship Gray Center resources to customers around the world, and faciliates the Young Adult Network Grand Rapids meetings.  

In his spare time, Steve enjoys sailing, mountain biking, playing basketball, telling stories, and writing. He has chronicled some of his sailing experiences in the book, South Manitou Delight.

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Amy Monteith, Office Volunteer and Young Adult Network Facilitator

 Amy is a fabulous young lady who gives very generously of her time and abilities to benefit The Gray Center. She answers our phones, greets visitors, helps to assemble DVDs, does research, and helps with other tasks. She also helps to facilitate our Young Adult Network.

Amy enjoys researching ghost stories and  myths!

Rachelle Berggoetz, Library Coordinator

Rachelle is a dedicated mom and talented professional who manages our library so that people can access this valuable resource.

Karla McKee, Volunteer

Karla is a busy mom of two children, who volunteers at The Gray Center with a wide variety of projects, and makes it possible for us to continue to serve people around the world! She frequently comes to The Gray Center with her husband, Ron.

Nelson Grit, Volunteer and Facilitator of our Parent Network

Nelson Grit is trained as an educator, with 3 years of experience in the classroom. He has spent most of his career in Social Work. Fourteen years were spent with the Department of Human Services working with low income individuals and families and 7 years in licensing of Adult Foster Care Facilities. For 10 years he created community residential options for persons with disabilities as an employee of Van Buren Community Mental Health. During that time, 47 individuals were brought back to the community from institutions, and 20 were relocated from county operated residential treatment centers and AIS/MR institutional group homes into less restrictive community group homes and apartments.

He currently represents Michigan Disability Rights Coalition as a Housing Specialist working to increase the supply of affordable/accessible housing for persons with disabilities.

Nelson has volunteered with the Gray Center for approximately 8 years as a facilitator of the parents of young adults group which meets on the same evening as the young adult group. It is amazing the large number of people in Michigan and even in west Michigan who can benefit from the services of the Gray Center but have never heard of it. He gladly does his part in spreading the word about this valuable resource.

As long-term facilitator of a network group, he has seen a dramatic change over time from disconnected individuals and families to a true network of young adults and parents. Participating parents and young adults truly now support one another.

Nelson and his wife Betty have three children and 20 grandchildren.