Contact Us

OPEN HOURS/LIBRARY/BOOKSTORE:

bookstore_newEveryone is welcome to visit during our "open" times (regular business hours AND programming times) to peruse our bookstore, borrow items from our resource library, and talk with staff. Click here to view our online calendar. Please note that our open hours are subject to change due to weather and staffing needs. Feel free to call 616.748.6030 to make sure we are in the office when you're planning to visit!


We have a drop-off box available outside our front door for you to leave small deliveries. A library return basket is located on the table outside our door. Please feel free to use those when we are not open!

 


kid_2kid_1We have a kids' room--feel free to bring your children with you. They can play with trains, read books, play games, and find other fun things to do while you peruse our library and bookstore.(Please note that all children must be accompanied by an adult--we do not have childcare available when parents are not able to supervise their children).


 

STAFF and VOLUNTEERS:

Click here for bios and contact information for our staff and volunteers.

 

CONTACT US:

e_palsThe best way to reach us is to email us. To ensure that we are able to respond to your questions and comments in as timely a manner as possible, please observe the following:

  • SALES/ORDERS/PAYMENT:

    • Please click here for more information on our shipping rates, return policy, payment options, etc.

    • Please direct all questions/comments regarding your purchase and/or payment to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

    • PERSONAL QUESTIONS:

    • We regret that due to the high volume of emails we receive each day, we are unable to respond to every question pertaining to individual needs (personal suggestions for your child's schooling, best resource for your particular situation, help writing a Social Story, etc.) For one-on-one assistance, please purchase a one-hour consult. (Click here for more information). After you make your purchase, our staff will contact you to schedule a phone or in-office consult.

    • If you need to contact Carol Gray, please email her assistant, Melissa, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Please note that due to the high volume of emails they receive, and Carol's extensive travel schedule, she may have difficulty responding to individual requests. Please be sure to check the information on our web site regarding Carol's speaking schedule and how to book a speaking engagement with Carol prior to emailing her.

    BASIC QUESTIONS:

    • Our "Get Help" page provides more in-depth information about our programs and services, including our bookstore/library, young adult/parent and community networks, articles, SUN News, and more. Please look over the information on that page prior to contacting us.

    • If the above options do not answer your questions, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for assistance.